FAQ
OUR SHOES
WHAT MAKES YOUR SHOES SPECIAL?
At Legwork, we harness cutting-edge technology to ensure your comfort from dawn till dusk. Our shoes boast luxurious sheepskin linings atop premium memory foam insoles. Enhanced with strategically positioned collar and tongue padding, once you slip into our footwear, you won't
settle for anything less.
WHAT KIND OF LEATHER DO YOU USE?
At Legwork, we carefully select our leather from renowned Italian craftsmen, ensuring premium quality. Our full-grain calfskin is exceptionally soft, treated with a special blend of vegetable oils for a luxurious finish. Additionally, our suede comes from Italy's finest sources, treated with a water-resistant coating to protect your shoes. While slight variations in color and finish are natural, rest assured each pair is expertly handcrafted by our skilled artisans.
ARE YOUR SHOES WATERPROOF?
Though our full-grain Italian leather offers exceptional durability, it's important to note that real leather remains porous. While our shoes can withstand light rain and moisture, they are not entirely waterproof. We recommend avoiding complete submersion to maintain their quality. For added protection, consider using our Legwork Water Repellent Spray.
WHERE ARE YOUR SHOES MADE?
Our shoes are made between Jaipur, Agra and Vietnam.
WHAT SIZE SHOULD I BUY?
Each shoe is meticulously crafted to a standard D width, ensuring a comfortable fit. Refer to our Size Chart and fit descriptions on each product page for specific details on every style. Need personalized assistance? Take advantage of our complimentary fit consultations with a stylist. Simply drop us an email at customercare@legwork.in for more information.
DO YOU OFFER WIDE OR NARROW FIT SHOES?
Our shoes come in the Standard D Width. If you have questions on what may be the best fit for you, reach out to customercare@legwork.in and we will gladly assist you.
SHOE CARE
HOW DO I CARE FOR MY SHOES?
We recommend using Helios on our shoes for the best shoe care results. They are perfectly color matched and designed for our leathers to keep your shoes healthy and increase the longevity of wear. For specific shoe care instructions for each style, please email customercare@legwork.in for further assistance.
Note: Damage from using shoe care items from other brands will void your warranty. We will not replace or repair damage from using other brands’ shoe care products.
SHIPPING & FULFILLMENT
WHAT SHIPPING METHODS ARE AVAILABLE?
We offer complimentary ground shipping for all domestic orders. We also offer expedited shipping options: BlueDart Air 2nd Day Air or Bluedart Next Day Air. Please note that all shipping costs are non-refundable. Call us on +91 - 9352026568
WHEN WILL MY ORDER SHIP?
Order processing time for ground shipping estimates 3-5 business days. Our warehouse ships M-F. Orders with expedited shipping must be placed by 1 PM PST to ship the same business day. Weekend orders will be received by the warehouse on the following business day. Processing times may vary due to volume.
Please reach out to customercare@legwork.in for any questions or concerns about your order.